Workflow Automation stories - Page 5
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
ServiceNow warns of Ireland's 284 million-hour service gap
This month
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crm
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digital transformation
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cx
ServiceNow research says Irish customers lose 284 million hours a year to poor support, as fragmented systems and weak empathy blunt AI gains.
Paysecure and Yaspa partner to link open banking platforms
This month
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data analytics
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fintech
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cx
Paysecure and Yaspa team up to add open banking, fraud controls and account-to-account payments to merchants' checkout flows.
Freshworks boosts Freshservice with live asset mapping
This month
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digital transformation
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it automation
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multi-cloud
Freshworks adds live asset discovery to Freshservice, aiming to give IT teams clearer hybrid estate visibility and faster incident response.
Kyndryl launches agentic AI service management toolkit
This month
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data protection
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devops
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hybrid cloud
Kyndryl unveils a governance toolkit to help firms supervise autonomous AI agents across IT operations, as enterprises move beyond pilot projects.
Foxit adds PDF Action Inspector to spot hidden risks
This month
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data protection
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document management
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ecm
Foxit's latest PDF Editor update adds Action Inspector to uncover hidden scripts and redaction-bypassing behaviour in business documents.
How leadership, people and technology are key for AI adoption across Irish businesses
This month
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network infrastructure
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hybrid cloud
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data analytics
Irish businesses urged to pair leadership, skills and AI-ready infrastructure to turn workplace experimentation into measurable value.
Women in tech urged to back themselves in tech careers
This month
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rpa
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supply chain
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llms
Women in tech are being urged to back themselves and enter the room before they feel ready, as leaders call for faster progress and greater representation.
Agentic AI raises new cybersecurity and privacy risks
This month
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data protection
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digital transformation
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martech
Norton Rose Fulbright warns that AI agents could intensify privacy and security challenges for Asian companies as data moves across systems and borders.
Whatfix study warns AI adoption gap costs mid-sized firms
This month
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saas
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digital transformation
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martech
Whatfix study says firms risk USD $10.9m a year from weak digital adoption as AI investment outpaces staff use of new tools.
Meep-morp launches Resolve workflow tool for editors
This month
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rpa
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social media
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digital media
Meep-morp unveils Resolve workflow software to automate exports, tagging and uploads, aiming to cut post-production delays for professional editors.
Salesforce adds Slackbot features to boost CRM work
This month
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crm
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digital transformation
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martech
Salesforce expands Slackbot with meeting notes, voice input and CRM updates, pitching the tool as a conversational hub for workplace apps.
Kestra raises USD $25 million to expand workflow platform
This month
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saas
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devops
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hybrid cloud
Kestra secures USD $25 million from RTP Global to launch Kestra 2.0, roll out Kestra Cloud and expand in North America and Europe.
Business leaders keep betting on AI despite recession
This month
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data analytics
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digital transformation
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rpa
KPMG survey finds most executives will keep pouring money into artificial intelligence through a recession, with USD $186 million planned on average next year.
Doxis folds Klippa into one brand after acquisition
This month
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document management
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digital transformation
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ecm
Doxis unifies Klippa's AI tools under one brand after acquisition, renaming key products as it ties document processing to wider automation software.
Opera Neon lets AI clients act directly in browser
This month
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devops
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iam
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rpa
Opera opens Neon browser to external AI clients, letting Claude and ChatGPT work inside live sessions with tabs, log-ins and page context.
Data analysis & AI literacy top skills for accountants
This month
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data analytics
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digital transformation
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rpa
Data analysis and AI literacy emerge as the most sought-after skills as Caseware study finds many accountancy firms unprepared for AI retraining.
Storyblok launches FlowMotion for content workflows
This month
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devops
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digital transformation
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ecm
Storyblok unveils FlowMotion add-on to automate approvals, localisation and AI-assisted tasks across enterprise content systems.
Boldyn expands project software to lift margin control
This month
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devops
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data analytics
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digital transformation
Boldyn widens project software use across UK and Ireland as live cost data, forecasting and reporting boost gross margins and cut spreadsheet reliance.
AskNicely launches Ask NiceAI for service businesses
This month
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data analytics
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digital transformation
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cx
AskNicely unveils Ask NiceAI to help managers at multi-site service businesses turn scattered customer feedback into faster, data-backed action.
Spacecoin launches SpaceRouter for AI agents online
Last month
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network infrastructure
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hyperscale
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crypto
Spacecoin unveils residential proxy service for AI agents as it expands from satellite connectivity into automation tools and internet access.