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Digital Experience (DX) stories

Netskope named Leader in Gartner SASE Magic Quadrant again
Data Protection

Netskope named Leader in Gartner SASE Magic Quadrant again

Netskope is named Leader again in Gartner's Magic Quadrant for Secure Access Service Edge, reflecting its vision and strong execution in cybersecurity.

By Melania Watson • 3 min read • Wed, 16th Jul 2025
AlphaSense unveils new brand & website amid rapid revenue growth
Software-as-a-Service

AlphaSense unveils new brand & website amid rapid revenue growth

AlphaSense has unveiled a new brand and website as its AI-driven platform surpasses $400 million in annual recurring revenue, doubling growth since 2024.

By Catherine Knowles • 3 min read • Thu, 10th Jul 2025
Fujitsu appoints Jo Healey to head customer strategy in Oceania
Digital Transformation

Fujitsu appoints Jo Healey to head customer strategy in Oceania

Fujitsu appoints Jo Healey as Vice President and Head of Customer for New Zealand and Australia to lead digital transformation and enhance client relations.

By Melvin Hipolito • 3 min read • Mon, 7th Jul 2025
The end of standalone CDPs?
Enterprise Content Management

The end of standalone CDPs?

Recent mergers in MarTech signal the end of standalone CDPs, as companies focus on unified customer data platforms for seamless experiences.

By Robin Grochol • 3 min read • Mon, 23rd Jun 2025
Sinch appoints Angus Mansfield to lead APAC channel sales growth
Customer Experience

Sinch appoints Angus Mansfield to lead APAC channel sales growth

Sinch has named Angus Mansfield as Vice President of Channel Sales for APAC, aiming to expand partnerships and boost growth in the region's booming customer communications market.

By Melvin Hipolito • 4 min read • Wed, 11th Jun 2025
Riverbed appoints Crighton to lead sales across Asia-Pacific
Unified Communications

Riverbed appoints Crighton to lead sales across Asia-Pacific

Riverbed appoints Paul Crighton as Vice President Sales for Asia-Pacific, boosting its AI-powered observability solutions in the region.

By Melvin Hipolito • 3 min read • Wed, 28th May 2025
Consumer frustration, poor digital experiences on the rise
Customer Experience

Consumer frustration, poor digital experiences on the rise

91% of consumers faced frustrating digital issues last year, leading to revenue loss and loyalty decline, says Conviva's 2025 report.

By Jed Nykolle Harme • 4 min read • Tue, 20th May 2025
New Relic appoints Manivannan Govindan to lead Asia sales
Hybrid Cloud

New Relic appoints Manivannan Govindan to lead Asia sales

New Relic appoints Manivannan Govindan as Senior Director of Enterprise Sales Asia, aiming to boost growth and customer success across the Asian market.

By Melvin Hipolito • 3 min read • Wed, 14th May 2025

Stories from Other Regions

Digital Experience (DX) stories

ROLLER boosts reliability & cuts cloud costs with Datadog
Security Information and Event Management

ROLLER boosts reliability & cuts cloud costs with Datadog

Australian software provider ROLLER boosts cloud reliability and cuts costs by 60% after adopting Datadog's monitoring and security platform.

By Melania Watson • 4 min read • Tue, 22nd Jul 2025
Sitecore & Gradial join forces to automate marketing campaigns
Customer Experience

Sitecore & Gradial join forces to automate marketing campaigns

Sitecore partners with Gradial to automate marketing campaigns using AI, streamlining operations and boosting personalised customer experiences.

By Kaleah Salmon • 3 min read • Thu, 17th Jul 2025
Ashurst appoints Terri Mottershead to lead digital legal push
Digital Transformation

Ashurst appoints Terri Mottershead to lead digital legal push

Ashurst appoints Terri Mottershead as Director to lead its global digital legal services team, boosting AI and technology-driven innovations for clients.

By Jed Nykolle Harme • 4 min read • Fri, 4th Jul 2025
UK marketers turn to Tiger Teams & AI to overcome key hurdles
Customer Experience

UK marketers turn to Tiger Teams & AI to overcome key hurdles

Over half of UK marketers now use agile Tiger Teams and AI integration to tackle rising demands and resource constraints, finds Optimizely research.

By Jed Nykolle Harme • 3 min read • Tue, 1st Jul 2025
Chris Burgess appointed CEO as CTI Digital targets UK expansion
EduTech

Chris Burgess appointed CEO as CTI Digital targets UK expansion

Chris Burgess has been named CEO of CTI Digital, leading its UK expansion with a focus on AI, VR, and AR to enhance digital transformation services.

By Melvin Hipolito • 3 min read • Tue, 17th Jun 2025
More than half of UK consumers abandon brands over bad apps
Customer Experience

More than half of UK consumers abandon brands over bad apps

Research by Amplitude shows 58% of UK consumers abandon brands after app glitches, prioritising seamless functionality over sleek design to keep loyalty.

By Shannon Williams • 3 min read • Thu, 22nd May 2025
Nationwide wins Best Use of Customer Insight award
Data Analytics

Nationwide wins Best Use of Customer Insight award

Nationwide wins Best Use of Customer Insight at the Institute of Customer Service Awards 2025 for its work with Medallia and Kantar improving member experience.

By Kaleah Salmon • 3 min read • Tue, 20th May 2025
Symbio unveils advanced API stack for seamless number management
Unified Communications

Symbio unveils advanced API stack for seamless number management

Symbio expands digital experience in Singapore with a new API stack, enhancing number management and easing communications for service providers across APAC.

By Catherine Knowles • 3 min read • Wed, 30th Apr 2025
Gartner names Apromore a leader in 2025 process mining report
Data Analytics

Gartner names Apromore a leader in 2025 process mining report

Melbourne's Apromore leads Gartner's 2025 Magic Quadrant for Process Mining Platforms, ranked among the top three global vendors for the third year running.

By Shannon Williams • 3 min read • Thu, 24th Apr 2025
DEPT named Adobe partner of the year for digital innovation in India
Digital Transformation

DEPT named Adobe partner of the year for digital innovation in India

DEPT has been named Adobe's Digital Strategic Innovation Partner of the Year in India for its pioneering use of Adobe solutions and digital inclusivity efforts.

By Kaleah Salmon • 2 min read • Wed, 23rd Apr 2025