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Digital Experience (DX) stories

Progress Software unveils Sitefinity AI tool for tailored web content
Digital Transformation

Progress Software unveils Sitefinity AI tool for tailored web content

Progress Software launches Agentic RAG for Sitefinity, an AI tool enabling real-time, personalised web content tailored to user prompts and queries.

By Melvin Hipolito • 3 min read • Tue, 18th Nov 2025
Progress Software unveils Sitefinity Agentic RAG for dynamic AI content
Digital Transformation

Progress Software unveils Sitefinity Agentic RAG for dynamic AI content

Progress Software launches Agentic RAG for Sitefinity, an AI-powered CMS offering dynamic, personalised web content in real time for enterprises.

By Sean Mitchell • 3 min read • Mon, 17th Nov 2025
New Relic named leader in Gartner's 2025 Magic Quadrant for DEM
Digital Transformation

New Relic named leader in Gartner's 2025 Magic Quadrant for DEM

New Relic has been named a Leader in Gartner's 2025 Magic Quadrant for Digital Experience Monitoring, marking its second consecutive year in this top position.

By Melania Watson • 3 min read • Tue, 11th Nov 2025
Euromonitor forecasts comfort, wellness & East Asian influence
Marketing Technologies

Euromonitor forecasts comfort, wellness & East Asian influence

Euromonitor forecasts rising demand for comfort, authentic self-expression, cutting-edge wellness, and greater East Asian brand influence by 2026 amid global shifts.

By Shannon Williams • 3 min read • Thu, 6th Nov 2025
ControlUp launches custom dashboards for digital experience insight
Data Analytics

ControlUp launches custom dashboards for digital experience insight

ControlUp has launched customisable dashboards in its ONE platform, offering real-time and historical data insights to enhance digital employee experience management.

By Catherine Knowles • 3 min read • Thu, 30th Oct 2025
Conviva named Visionary in 2025 Gartner Magic Quadrant ranking
Data Analytics

Conviva named Visionary in 2025 Gartner Magic Quadrant ranking

Conviva has been recognised as a Visionary in Gartner's 2025 Magic Quadrant for Digital Experience Monitoring, highlighting its innovative analytics platform.

By Catherine Knowles • 4 min read • Thu, 30th Oct 2025
Datadog named a Leader in 2025 Gartner Magic Quadrant for DEM
Security Information and Event Management

Datadog named a Leader in 2025 Gartner Magic Quadrant for DEM

Datadog has been named a Leader in Gartner's 2025 Magic Quadrant for Digital Experience Monitoring, marking the second consecutive year of recognition.

By Melania Watson • 3 min read • Thu, 30th Oct 2025
Dynatrace named leader again in 2025 Gartner Magic Quadrant
Digital Transformation

Dynatrace named leader again in 2025 Gartner Magic Quadrant

Dynatrace has been named a Leader again in Gartner's 2025 Magic Quadrant for Digital Experience Monitoring, recognised for its vision and execution.

By Melania Watson • 3 min read • Thu, 30th Oct 2025
Aware Super appoints Richard Exton to lead technology strategy
Digital Transformation

Aware Super appoints Richard Exton to lead technology strategy

Aware Super names Richard Exton as Chief Technology and Data Officer to boost AI and digital services for 1.2 million members from November.

By Melvin Hipolito • 3 min read • Mon, 20th Oct 2025
Optimizely One delivers 446% ROI & USD $7.1M in benefits
Data Analytics

Optimizely One delivers 446% ROI & USD $7.1M in benefits

Optimizely One platform delivers a 446% ROI and USD $7.1 million in benefits over three years, quickly boosting revenue and productivity for businesses.

By Jed Nykolle Harme • 4 min read • Wed, 8th Oct 2025
How edge became an indispensable part of modern application design
Edge Computing

How edge became an indispensable part of modern application design

More developers now integrate edge infrastructure from the start, enhancing application performance by caching content closer to users globally.

By Mandy Scott • 4 min read • Thu, 2nd Oct 2025
Akamai unveils managed service to optimise API performance
Digital Transformation

Akamai unveils managed service to optimise API performance

Akamai launches Managed Service for API Performance to deliver continuous optimisation and expert support for complex, multicloud API environments worldwide.

By Jed Nykolle Harme • 4 min read • Thu, 25th Sep 2025
TeamViewer launches MSP Partner Programme for global service growth
Digital Transformation

TeamViewer launches MSP Partner Programme for global service growth

TeamViewer launches MSP Partner Programme globally to help managed IT service providers scale, enhance offerings, and access enterprise-grade platforms.

By Melvin Hipolito • 3 min read • Wed, 24th Sep 2025
Marketers struggle to deliver on AI promise despite big investment
Partner Programmes

Marketers struggle to deliver on AI promise despite big investment

Despite heavy investment in AI, marketers face challenges delivering results, with US teams favouring fast trials while Europeans prioritise compliance and data skills.

By Catherine Knowles • 4 min read • Fri, 19th Sep 2025
SmartPATH launch brings AI-driven omnichannel communications to ANZ
Digital Transformation

SmartPATH launch brings AI-driven omnichannel communications to ANZ

Smart Communications launches SmartPATH in ANZ, an AI-driven platform streamlining omnichannel communications for regulated industries like insurance and healthcare.

By Melvin Hipolito • 4 min read • Thu, 18th Sep 2025

Stories from Other Regions

Digital Experience (DX) stories

Amplitude expands AI tools with MCP server & agents beta launch
Data Analytics

Amplitude expands AI tools with MCP server & agents beta launch

Amplitude launches its Model Context Protocol server and expands AI Agents beta to all customers, enhancing behavioural data use in AI tools like Claude.

By Kaleah Salmon • 3 min read • Mon, 27th Oct 2025
Australians turn to AI & peers as trust in digital services lags
Digital Transformation

Australians turn to AI & peers as trust in digital services lags

Despite 90% of Australians being online, many prefer AI tools and peers over government websites, citing trust and ease of use concerns in digital services.

By Melania Watson • 5 min read • Tue, 7th Oct 2025
Australian mobile banking apps see high use but modest satisfaction
Customer Experience

Australian mobile banking apps see high use but modest satisfaction

Despite 69% of Australians regularly using mobile banking apps, satisfaction remains modest with a 66.0 CX Index score, says Forrester's 2025 report.

By Sean Mitchell • 3 min read • Tue, 30th Sep 2025