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Digital Experience (DX) stories

Hype & Dexter rebrands to Avidly APAC in ANZ shift
Customer Relationship Management

Hype & Dexter rebrands to Avidly APAC in ANZ shift

Hype & Dexter has rebranded as Avidly APAC, aligning with Avidly Group to scale HubSpot-focused services across Australia and New Zealand.

By Mark Tarre • 4 min read • Fri, 30th Jan 2026
Dynatrace boosts RUM & DevX for AI‑driven observability
DevOps

Dynatrace boosts RUM & DevX for AI‑driven observability

Dynatrace unifies real user monitoring, AI tracing and developer tools on one platform to streamline cloud-native, AI-assisted software delivery.

By Joseph Gabriel Lagonsin • 6 min read • Fri, 30th Jan 2026
ControlUp unveils multi-tenant DEX platform for MSPs
Mobile Device Management

ControlUp unveils multi-tenant DEX platform for MSPs

ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 23rd Jan 2026
How AI-powered log management unlocks observability
DevOps

How AI-powered log management unlocks observability

Companies that treat log data as strategic intelligence, not digital clutter, are unlocking faster recovery, resilience and innovation.

By Rafi Katanasho • 4 min read • Fri, 23rd Jan 2026
New Relic unveils monitoring for ChatGPT i-frame apps
Software-as-a-Service

New Relic unveils monitoring for ChatGPT i-frame apps

New Relic debuts observability tools for ChatGPT-embedded apps, tackling i-frame blind spots with telemetry, session replay and UX analytics.

By Melania Watson • 4 min read • Fri, 23rd Jan 2026
AI reshapes banks' role in Asia Pacific financial wellness
Fintech

AI reshapes banks' role in Asia Pacific financial wellness

Most APAC banks are failing to meet customers' financial wellness needs, an Adobe index finds, leaving a trust gap ripe for fintechs.

By Varun Kapoor • 5 min read • Thu, 22nd Jan 2026
Banks hit by costly outages as AI drives observability
DevOps

Banks hit by costly outages as AI drives observability

Banks face outages costing USD $1.8 million an hour as New Relic says AI-driven observability becomes vital for risk, CX and resilience.

By Joseph Gabriel Lagonsin • 5 min read • Wed, 21st Jan 2026
Hyland wins IDC 2025 award for customer experience
Software-as-a-Service

Hyland wins IDC 2025 award for customer experience

Hyland has been named IDC's 2025 Customer Experience Award winner for content and experience management, topping global satisfaction scores.

By Mark Tarre • 3 min read • Wed, 14th Jan 2026
Adobe launches AI agents & commerce tools in Australia
DevOps

Adobe launches AI agents & commerce tools in Australia

Adobe rolls out AI agents in Experience Manager plus new commerce tools and onshore data options for Australian retailers and brands.

By Mark Tarre • 3 min read • Wed, 14th Jan 2026
OWC unveils certified 2-metre Thunderbolt 5 USB-C cable
CES

OWC unveils certified 2-metre Thunderbolt 5 USB-C cable

OWC unveils a certified 2m Thunderbolt 5 USB-C cable, promising full-spec bandwidth, power and display support for Mac, PC and USB4 gear.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 13th Jan 2026

Stories from Other Regions

Digital Experience (DX) stories

A CX Measurement Gap That Has Been Circling for Years
Customer Experience

A CX Measurement Gap That Has Been Circling for Years

CX leaders are drowning in data yet missing early friction, as outdated metrics fail to reveal hidden effort across complex journeys.

By Jeff Blair • 4 min read • Thu, 29th Jan 2026
Umbraco secures ISO 27001 certification for CMS arm
Data Protection

Umbraco secures ISO 27001 certification for CMS arm

Umbraco's product arm wins ISO 27001/IEC:2022 certification, boosting security credentials for its open-source .NET CMS and partners.

By Mark Tarre • 3 min read • Wed, 28th Jan 2026
Sitecore names FPT Software first Global Elite reseller
Digital Transformation

Sitecore names FPT Software first Global Elite reseller

Sitecore appoints FPT Software as its first Global Elite Reseller, granting exclusive rights in Vietnam and wider access across Asia.

By Catherine Knowles • 3 min read • Fri, 23rd Jan 2026
IMS to power Drive Smart app for Motability Scheme
Fleet Management

IMS to power Drive Smart app for Motability Scheme

IMS will power Motability's new Drive Smart app, using telematics to monitor under-30s' driving and help manage rising insurance costs.

By Mark Tarre • 3 min read • Fri, 16th Jan 2026
Fastly names Rachel Ler VP to drive Asia expansion
Digital Transformation

Fastly names Rachel Ler VP to drive Asia expansion

Fastly appoints Rachel Ler as Area Vice President of Asia to spearhead edge cloud growth across ASEAN, Greater China and South Korea.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 15th Jan 2026
Kordia unveils Secure Edge SASE to tackle tool sprawl
Software-as-a-Service

Kordia unveils Secure Edge SASE to tackle tool sprawl

Kordia launches Secure Edge SASE, unifying networking and security to curb tool sprawl and support hybrid work with Fortinet-backed controls.

By Catherine Knowles • 3 min read • Thu, 15th Jan 2026
ITRS buys IP-Label to boost European DEM footprint
Hybrid Cloud

ITRS buys IP-Label to boost European DEM footprint

ITRS snaps up French DEM specialist IP-Label, adding 310-plus enterprise clients and bolstering its observability footprint across Europe.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 14th Jan 2026
HPE boosts retail resilience with new edge & core tech
Data Protection

HPE boosts retail resilience with new edge & core tech

HPE rolls out new Aruba switches, Marvis-powered analytics and Nonstop servers to keep retail transactions and in-store networks always on.

By Mark Tarre • 4 min read • Tue, 13th Jan 2026