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Customer Satisfaction Stories - Page 21

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Customer Satisfaction stories

IFS reports strongest financial results for 2024
Manufacturing

IFS reports strongest financial results for 2024

IFS has announced record financial results for the year ending December 31, 2024, with ARR exceeding EUR €1 billion driven by strong demand for Industrial AI solutions.

By Melania Watson • 3 min read • Wed, 5th Feb 2025
BillingPlatform named leader in Forrester's Q1 2025 report
Digital Transformation

BillingPlatform named leader in Forrester's Q1 2025 report

BillingPlatform has been named a Leader in Forrester's Q1 2025 report for Recurring Billing Solutions, scoring 5 out of 5 in 16 criteria.

By Imee Dequito • 3 min read • Tue, 4th Feb 2025
Oracle expands AI in supply chain with new SCM agents
Supply Chain

Oracle expands AI in supply chain with new SCM agents

Oracle has unveiled new AI agents within its Fusion Cloud Supply Chain & Manufacturing suite, aimed at automating workflows and boosting efficiency.

By Sean Mitchell • 3 min read • Sat, 1st Feb 2025
Nextiva survey reveals CX's growing importance for revenue
Customer Experience

Nextiva survey reveals CX's growing importance for revenue

A recent survey reveals a pivotal shift in customer experience's significance, with 96% of CX leaders reporting corporate recognition as a revenue driver.

By Shannon Williams • 3 min read • Fri, 31st Jan 2025
Infor named Leader in 2025 Gartner CPQ Magic Quadrant
Hyperscale

Infor named Leader in 2025 Gartner CPQ Magic Quadrant

Infor has secured its position as a Leader in the 2025 Gartner Magic Quadrant for Configure, Price, and Quote Applications for the second year running.

By Melania Watson • 2 min read • Thu, 30th Jan 2025
A well-oiled machine: How ERP solutions drive ROI and better customer experiences
Data Analytics

A well-oiled machine: How ERP solutions drive ROI and better customer experiences

Enterprise resource planning (ERP) systems are revolutionising equipment dealerships by streamlining operations and enhancing customer satisfaction, driving significant ROI.

By Terry Smagh • 3 min read • Wed, 29th Jan 2025
Juniper unveils partner programme for growth by 2025
Unified Communications

Juniper unveils partner programme for growth by 2025

Juniper Networks has unveiled its enhanced Partner Advantage programme for 2025, designed to equip partners with resources for greater growth and profitability.

By Imee Dequito • 3 min read • Tue, 28th Jan 2025
Global PWA market set to grow from USD $3.53bn to $21.44bn
Customer Experience

Global PWA market set to grow from USD $3.53bn to $21.44bn

The global progressive web app market is poised to surge dramatically, growing from USD $3.53 billion in 2024 to USD $21.44 billion by 2033.

By Shannon Williams • 3 min read • Thu, 23rd Jan 2025
EPAM Systems expands partnership with Google Cloud for AI
Data Analytics

EPAM Systems expands partnership with Google Cloud for AI

EPAM Systems is expanding its partnership with Google Cloud to deliver AI-powered solutions across media, energy, and retail sectors, driving digital transformation.

By Catherine Knowles • 3 min read • Thu, 23rd Jan 2025
Alibaba Cloud leads 2024 Magic Quadrant for 5th year
Encryption

Alibaba Cloud leads 2024 Magic Quadrant for 5th year

Alibaba Cloud has been named a Leader for the fifth consecutive year in the 2024 Gartner Magic Quadrant for Cloud Database Management Systems.

By Melania Watson • 3 min read • Thu, 23rd Jan 2025
Karl Triebes named Chief Product Officer at Ivanti
Human Capital Management

Karl Triebes named Chief Product Officer at Ivanti

Karl Triebes has been appointed Chief Product Officer at Ivanti, bringing over 30 years of tech expertise to enhance product strategy and customer satisfaction.

By Imee Dequito • 2 min read • Thu, 23rd Jan 2025
TCS surpasses USD $21.3 billion in global brand value
Artificial Intelligence

TCS surpasses USD $21.3 billion in global brand value

Tata Consultancy Services has become the second global IT services brand to surpass a staggering brand valuation of USD $21.3 billion, marking an 826% growth since 2010.

By Sean Mitchell • 3 min read • Tue, 21st Jan 2025
Microblink reports strong 2024 growth in ID verification sector
Fintech

Microblink reports strong 2024 growth in ID verification sector

Microblink has reported robust growth in 2024, buoyed by rising demand for its identity verification solutions and expanded integration on Google Cloud.

By Imee Dequito • 4 min read • Tue, 21st Jan 2025
Snom showcases the benefits of its SRAPS provisioning tool
Unified Communications

Snom showcases the benefits of its SRAPS provisioning tool

Snom has unveiled enhancements to its hosted provisioning service, SRAPS, which simplifies IP phone management for VARs and IT professionals since 2019.

By Sean Mitchell • 2 min read • Fri, 17th Jan 2025
Specialized cloud infrastructure is a CSP's best friend
Unified Communications

Specialized cloud infrastructure is a CSP's best friend

Communication service providers are urged to modernise their tech stacks with specialised solutions to enhance customer experience and compete effectively.

By Greg Tilton • 7 min read • Tue, 14th Jan 2025

Stories from Other Regions

Customer Satisfaction stories

Iplicit appoints new COO after GBP £25m One Peak boost
Software-as-a-Service

Iplicit appoints new COO after GBP £25m One Peak boost

Hypergrowth accounting platform iplicit has appointed Olivia McMillan as COO after securing a GBP £25 million investment from One Peak to boost expansion.

By Imee Dequito • 3 min read • Mon, 3rd Feb 2025
Europastry enhances supply chain with Blue Yonder tech
Supply Chain

Europastry enhances supply chain with Blue Yonder tech

Europastry has partnered with Blue Yonder to enhance its supply chain across Europe, optimising logistics and transportation for its growing distribution network.

By Imee Dequito • 2 min read • Fri, 31st Jan 2025
The Couture Club's sales soar 200% with Shipster tech
Supply Chain

The Couture Club's sales soar 200% with Shipster tech

The Couture Club has reported a remarkable 200% growth in international sales, thanks to a game-changing logistics overhaul with Shipster's software platform.

By Catherine Knowles • 4 min read • Thu, 23rd Jan 2025