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Workplace automation stories

Euromonitor launches Passport agent in Microsoft 365 Copilot
Software-as-a-Service

Euromonitor launches Passport agent in Microsoft 365 Copilot

Users can now query Euromonitor's market data inside Microsoft 365 Copilot, with every answer citing sources to reduce AI errors and risk.

By Sean Mitchell • 4 min read • Yesterday
Salesforce backs HiBob in AI-driven workforce data push
Software-as-a-Service

Salesforce backs HiBob in AI-driven workforce data push

The investment gives HiBob fresh backing to turn HR records into AI-ready business context as employers automate more day-to-day work.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Reco launches Browser Guard for enterprise AI security
Data Protection

Reco launches Browser Guard for enterprise AI security

Security teams now have to police shadow AI in browsers, where Reco says Browser Guard can block prompts, data leaks and rogue actions.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Only 8% of firms track AI impact, Talent Group says
Data Protection

Only 8% of firms track AI impact, Talent Group says

Despite a surge in workplace use, most firms still cannot show whether AI is paying off, with only 8% tracking impact with clear KPIs.

By Sean Mitchell • 5 min read • Last week
Glean launches Tau to cut enterprise AI token costs
Software-as-a-Service

Glean launches Tau to cut enterprise AI token costs

Businesses could slash AI spending as Glean says its desktop workspace used 81% fewer tokens than Claude Cowork in tests.

By Mark Tarre • 5 min read • Last month
ANZ firms stay upbeat on AI despite governance fears
Data Protection

ANZ firms stay upbeat on AI despite governance fears

Governance gaps are prompting many ANZ businesses to tighten controls on AI suppliers, even as confidence in the technology stays high at 75 per cent.

By Mark Tarre • 5 min read • Last month
Irish business leaders wary of AI's impact, survey finds
Data Protection

Irish business leaders wary of AI's impact, survey finds

Half of Irish executives worry AI could affect their jobs, with trust in the technology lagging behind their European peers, a survey found.

By Joseph Gabriel Lagonsin • 4 min read • Last month
OpenAI appoints Dali Rajic as Chief Revenue Officer
Software-as-a-Service

OpenAI appoints Dali Rajic as Chief Revenue Officer

The move comes as more than two million businesses use OpenAI's products, giving Dali Rajic a large customer base to manage.

By Mark Tarre • 3 min read • Last month

Stories from Other Regions

Workplace automation stories

COSBOA urges support to boost small business AI use
Digital Transformation

COSBOA urges support to boost small business AI use

Australia could miss the productivity gains from artificial intelligence unless small firms get more practical support to use it across their operations.

By Joseph Gabriel Lagonsin • 5 min read • Yesterday
New Zealand firms turn to AI for productivity gains
Customer Relationship Management

New Zealand firms turn to AI for productivity gains

Pressure to lift output is pushing Kiwi businesses to embed AI in daily communications, with labour productivity up to 40% below peers.

By Joseph Gabriel Lagonsin • 5 min read • Yesterday
Hyundai Card blends AI & staff in PR writing tests
Digital Transformation

Hyundai Card blends AI & staff in PR writing tests

Blind contests showed AI can speed PR drafting, but Hyundai Card still prefers human judgment for final messaging and brand voice.

By Karen Joy Bacudo • 5 min read • 2 days ago
Eltropy summit debates AI at Monterey leadership event
Digital Transformation

Eltropy summit debates AI at Monterey leadership event

More than 90 credit union and community bank leaders weighed AI's efficiency gains against fraud and service risks at Eltropy's summit.

By Joseph Gabriel Lagonsin • 4 min read • Last week
The unseen strength: How women's AI caution is shaping enterprise security
Digital Transformation

The unseen strength: How women's AI caution is shaping enterprise security

Enterprise security teams are treating women's AI scepticism as foresight, as agentic systems expose the governance risks many had flagged earlier.

By Amelle Meneceur • 5 min read • Last week
Architecture doesn't need AI to transform it; it needs AI to make it calmer
Digital Transformation

Architecture doesn't need AI to transform it; it needs AI to make it calmer

Routine design admin is where AI is already easing pressure on architects, leaving more time for judgement, care and client work.

By Brad Sara • 5 min read • Last month
Speedy Services launches AI academy with Multiverse
Digital Transformation

Speedy Services launches AI academy with Multiverse

The 13-month scheme aims to cut revenue leakage by 50% by automating admin and freeing depot staff for customer advice.

By Sean Mitchell • 4 min read • Last month
Synchrony & OpenAI launch discoverability & innovation tie-up
Data Protection

Synchrony & OpenAI launch discoverability & innovation tie-up

The tie-up could push financing offers and rewards directly into AI shopping, testing whether shoppers will use credit inside ChatGPT.

By Karen Joy Bacudo • 4 min read • Last month
Glean: AI creating hidden workload for Australian employees
Digital Transformation

Glean: AI creating hidden workload for Australian employees

Australian knowledge workers are spending 6.5 hours a week on AI oversight, with the hidden burden linked to burnout and higher churn risk.

By David Shilovsky • 5 min read • Last month
UK AI minister urged to prioritise skills & adoption
Data Protection

UK AI minister urged to prioritise skills & adoption

Britain could miss the bigger economic prize if ministers focus on AI start-ups rather than skills, adoption and productivity gains.

By Sofiah Nichole Salivio • 5 min read • Last month