Workforce Technology Stories - Page 14

Global Stories

Workforce Technology stories

Kyndryl launches agentic AI services to reshape workplace roles

Kyndryl launches new AI services to help businesses transform job roles, improve collaboration, and upskill workforces for agentic AI integration.

By Sean Mitchell • 3 min read • Sat, 15th Nov 2025

Digital Transformation

AI use in not-for-profits surges but digital gaps remain stark

AI adoption in Australia's not-for-profits has doubled, but only 14% have AI policies, leaving many ill-prepared amid rising demand and digital gaps.

By Shannon Williams • 3 min read • Fri, 14th Nov 2025

Firewalls

AI spend to focus on cost, outcomes & data in 2026 shift

In 2026, firms will shift AI investment towards cost-efficiency, data governance, and measurable outcomes amid rising scrutiny of AI returns, says OpenText.

By Sean Mitchell • 5 min read • Fri, 14th Nov 2025

Human Capital Management

Karen Williams joins Ciphr as chief revenue officer to drive growth

Karen Williams has been named chief revenue officer at Ciphr to lead growth and revenue operations as the firm expands its HR and payroll software business.

By Melvin Hipolito • 3 min read • Wed, 5th Nov 2025

Data Analytics

Beyond the spreadsheet: Why AI forecasting is a must-have, not a nice-to-have

AI forecasting revolutionises contact centres by replacing outdated spreadsheets, boosting staffing accuracy and customer satisfaction amid volatile market demands.

By Richard Lundgren • 4 min read • Tue, 4th Nov 2025

Digital Transformation

Smart ERP: The missing link in resilient distribution management

Distributors face rising costs and supply chain risks; smart ERP solutions offer real-time data and automation to protect profits and improve resilience.

By Terry Smagh • 5 min read • Wed, 29th Oct 2025

EduTech

Siemens wins ABET nod for digital industry microcredential pilot

Siemens' Expedite - Skills for Industry microcredential has earned ABET recognition, setting a new standard in digital industry workforce development.

By Catherine Knowles • 3 min read • Mon, 27th Oct 2025

Hybrid & Remote Work

Deel boosts global payroll tools & closes USD$300m round

Deel secures USD$300m funding to enhance its global payroll and workforce tools, aiming to simplify year-end tasks with AI and automation features.

By Catherine Knowles • 5 min read • Thu, 23rd Oct 2025

Stories from Other Regions

Workforce Technology stories

Artificial Intelligence

Australia's AI adoption surges as spending set to reach USD $12.3bn

Australian AI spending is set to reach USD $12.3bn by 2028, as firms embrace advanced AI and automation for major business gains.

By Sean Mitchell • 3 min read • Tue, 18th Nov 2025

Digital Transformation

Skills are critical to Australia's productivity - that's why we need a common language for them

Australia needs a common language for skills to boost productivity, adapt to workforce changes, and harness AI for a digitally-enabled future economy.

By Eunice Lim • 5 min read • Tue, 18th Nov 2025

Document Management

Digital skills gap stalls AI progress for UK industrial firms

Nearly half of UK industrial midmarket firms cite digital skills shortages, especially in AI, as a major obstacle to business growth and digital transformation.

By Shannon Williams • 3 min read • Fri, 14th Nov 2025

Digital Transformation

Access Group eyes over 1,000 digital jobs in Malaysia by 2027

The Access Group plans to expand its Kuala Lumpur centre from 316 to over 1,000 digital jobs by 2027, supporting Malaysia's growing tech sector.

By Catherine Knowles • 4 min read • Fri, 14th Nov 2025

Customer Experience

Three signs your company is heading for the customer support squeeze

Businesses face a customer support squeeze as rising effort, agent overload, and scale pressures threaten growth and customer loyalty.

By Simon Hayward • 4 min read • Wed, 12th Nov 2025

Workforce Technology

Middle managers cost frontline sectors AUD $15.5 billion yearly

Australian frontline sectors lose AUD $15.5 billion annually as middle managers spend weeks on low-value tasks, hampering productivity and growth.

By Shannon Williams • 3 min read • Thu, 6th Nov 2025

Virtualisation

NetApp & Nasscom Foundation launch AI skills drive in India

NetApp partners with Nasscom Foundation to train underserved Indian engineering graduates in AI and data science, enhancing skills and job readiness.

By Shannon Williams • 3 min read • Thu, 6th Nov 2025

Digital Transformation

FENZ adopts Workday to enhance HR & streamline payroll systems

Fire and Emergency New Zealand has adopted Workday HCM to unify workforce management, streamline payroll, and enhance operations for staff and volunteers nationwide.

By Sean Mitchell • 3 min read • Wed, 5th Nov 2025