Service Provider stories
Tighter regulation and rising cyber threats are pushing insurers to bolster defences for customer data and operational systems.
AI is starting to cut admin, speed up workflows and improve customer service as businesses shift from pilots to enterprise-wide use.
MSPs and MSSPs face rising pressure to prove security controls work, as cyber insurers and clients demand more evidence of resilience.
Partners will get more co-marketing tools and training as Barracuda seeks to help MSPs win customers and speed sales.
The award bolsters StarHub's push into enterprise services as telecoms groups compete to provide cloud, security and AI support across Asia-Pacific.
Businesses with distributed workforces can now get round-the-clock SASE management as 11:11 adds Cato Networks' cloud platform to its services.
The hire signals Thrive's push to unify sales, customer success and channel partnerships as it expands in AI, cybersecurity and cloud services.
Broadband operators could gain from new leadership as Airties adds Bell Canada and Cisco veterans to guide growth and partnerships.
Small and medium-sized businesses could see faster IT fixes, as 92% of tickets were resolved within 15 minutes on the new platform.
The move signals Adyen's push to deepen local ties in Asia-Pacific as payment providers compete for merchants across the region.
Pidilite now runs its non-ERP applications on Google Cloud, after a migration that cut service response times and freed it from its data centre.
The hire gives Australian managed service providers local support as Devoli intensifies its push to win channel business across the Tasman.
Critical infrastructure operators could gain a single managed route for sensitive data as the partners remove reliance on public internet paths.
Boston-area networks can now reach New York traffic with lower latency and no transport charges, thanks to a new one-hop link.
Demand for cloud and security services is rising, and the provider is adding sales leadership to align customer, partner and revenue strategy.
Heavy vehicle operators can now keep existing hardware or adopt a second approved device as Geotab expands its Australian compliance options.
The upgrade boosts capacity for personalised mail as marketers demand faster turnaround, tighter tracking and stronger links to digital channels.
Small UK firms buying eligible services could win cash as the broadband provider rewards milestones like hiring staff or moving premises.
Shoppers could face clearer repayment terms and stricter affordability checks as UK oversight of buy now, pay later products tightens.
New oversight is set to shape AI rules, but businesses say success will hinge on practical guidance, skills and sustained investment.