Retail stories
Checkout micro-donations have generated more than GBP £65 million for charities through Pennies' decade-long link with Retail Technology Show.
Growing distrust of AI-made posts is pushing brands towards human-led social campaigns as younger shoppers increasingly favour authenticity online.
Private equity-backed businesses are adopting paid AI tools faster than the wider market, yet still lag venture-funded peers on full rollout.
A broader spread of AI and software hiring has pushed Seattle to the top of Karat's 2026 engineering talent list, ahead of Amsterdam and San Francisco.
More than 180 attendees underscored rising demand for side-by-side ERP comparisons as buyers weigh cloud migration, AI and change risk.
Pharma and cold chain operators could gain faster disruption response as the two firms roll out AI tools across global supply networks.
Poor logins are pushing 68% of consumers to abandon or switch providers, as trust in AI and data handling lags sharply.
It aims to help multi-site operators spot falling satisfaction faster by turning scattered feedback into cited answers and action plans.
Customers across Asia Pacific could get faster AI modernisation support as MongoDB widens a smaller, strategic partner network in the region.
Rising cloud adoption is leaving Australian and New Zealand firms exposed to credential abuse, misconfigurations and costly automated attacks.
Almost nine in 10 New Zealanders worry about online identity theft as Experian says fraud losses and AI scams are climbing.
Fraud is eroding trust in digital services, with 56% of Australians saying they have already suffered online scams or identity theft.
Higher complaint volumes are adding regulatory and reputational pressure on UK firms handling sensitive customer data, especially in finance and health.
Rising costs and demand for real-time services are pushing retailers to standardise networks, as patchwork systems slow expansion and raise risk.
Recurring billing firms could cut costs and failed collections as 73% say card payments still cause persistent operational headaches.
The refresh aims to reassure clients that senior hires still hinge on judgement, relationships and sector expertise despite rising automation in recruitment.
Checkout prices should become clearer for Australian shoppers as the Reserve Bank bans surcharges and trims card fees from October.
Retail crime software used by more than six million workers has put Auror in contention for one of New Zealand's top tech prizes.
Finance staff at Lush UK now process more than 4,000 supplier invoices a month faster after automating accounts payable with Quadient and Xero.
Shoppers are abandoning purchases and sending goods back as missing or inaccurate details undermine confidence, according to new Akeneo research.
