Retail stories
Customer engagement gains, including a USD $1 billion revenue impact at Lenovo, topped Adobe’s 2026 Experience Maker Awards shortlist.
Economic pressures are outweighing climate goals for many firms, even as two-thirds of supply chain leaders say they are cutting impact.
Retailers could cut manual sourcing time as the tool uses network data to rank suppliers by category fit and performance.
Business teams can now run product data tasks via chat, as the new interface aims to cut manual work and speed launches across retail channels.
Commerce media teams can now act on campaign insights inside Slack or Pacvue, as the new tool promises faster approvals and less manual analysis.
Retail brands risk becoming invisible as AI agents start to compare products, verify data and steer purchases inside chatbots.
Retailers are shifting towards domestic and European markets as cost pressures and slower US demand reshape parcel volumes across Scurri's platform.
Retailers are under pressure to cut acquisition costs as the two-day online event examines how loyalty schemes can boost repeat purchases and margins.
Checkout micro-donations have generated more than GBP £65 million for charities through Pennies' decade-long link with Retail Technology Show.
Growing distrust of AI-made posts is pushing brands towards human-led social campaigns as younger shoppers increasingly favour authenticity online.
Ghost assets can distort reporting and compliance, with SoloTruth's new platform aiming to keep fixed-asset records aligned with reality.
Delayed stock updates and failing devices can quickly turn busy promotions into longer queues and frustrated shoppers.
A tougher fee regime is pushing the payments firm to offer SMEs more services, from POS and broadband to bookkeeping, beyond EFTPOS.
The nomination comes as employers seek apprenticeships to fill digital skills gaps, with QA supporting around 12,000 learners last year.
Rising delivery demands are pushing retailers and marketplaces to seek faster, cheaper fulfilment without the cost of owning fleets or warehouses.
Concern has surged among UK logistics firms as Middle East conflict raises the risk of supply chain delays and higher shipping costs.
Customer delivery will be central as the British software firm scales its client operations after a 41% rise in new accounts last year.
The Bristol startup’s pay-as-you-use platform targets firms in regulated sectors that need to automate customer contacts without long deployments.
Almost nine in 10 New Zealanders worry about online identity theft as Experian says fraud losses and AI scams are climbing.
Fraud is eroding trust in digital services, with 56% of Australians saying they have already suffered online scams or identity theft.
