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Productivity stories

IBM & Google Cloud launch new AI modernisation practice
Hybrid Cloud

IBM & Google Cloud launch new AI modernisation practice

It aims to help regulated industries connect AI agents to legacy systems without rebuilding core infrastructure, as demand for production rollouts grows.

By Mark Tarre • 4 min read • 4 days ago
TCS wins Europe tech overhaul deal with Canada Life
Digital Transformation

TCS wins Europe tech overhaul deal with Canada Life

The insurer's European operations will be refreshed under a multiyear TCS pact aimed at improving resilience, automation and user experience.

By Sean Mitchell • 3 min read • 4 days ago
ING rolls out AI mortgage assistant in Netherlands
Digital Transformation

ING rolls out AI mortgage assistant in Netherlands

The pilot is expected to speed up complex home-loan decisions while keeping final approval with ING staff and maintaining explainable oversight.

By Sofiah Nichole Salivio • 3 min read • 4 days ago
Instanda launches AI platform for insurance workflows
Digital Transformation

Instanda launches AI platform for insurance workflows

Insurers could cut email and spreadsheet bottlenecks as a governed system tracks underwriting referrals, complaints and renewals with audit trails.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago
OutSystems honours AI leaders in 2026 innovation awards
Manufacturing

OutSystems honours AI leaders in 2026 innovation awards

Customers are already saving time and millions as the awards spotlight AI tools moved into day-to-day operations across logistics, banking and public services.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago
IQ-EQ appoints Wyn James to lead APAC asset owners
Human Capital Management

IQ-EQ appoints Wyn James to lead APAC asset owners

Rising demand from sovereign wealth and pension funds is prompting a more targeted regional push across Asia-Pacific, where operational complexity is growing.

By Sean Mitchell • 3 min read • 4 days ago
C.H. Robinson launches AI system for supply chains
Data Analytics

C.H. Robinson launches AI system for supply chains

Shippers could cut review times from weeks to minutes as the closed-loop tool spots savings and service issues across global freight.

By Joseph Gabriel Lagonsin • 5 min read • Last week
Quant & IBM launch Ava at Fortitude Re to cut calls
Digital Transformation

Quant & IBM launch Ava at Fortitude Re to cut calls

The rollout has cut average handling time by three minutes and lifted first-call resolution to 86% at Fortitude Re.

By Sean Mitchell • 8 min read • Last week
Amazon Business targets procurement teams with new campaign
Manufacturing

Amazon Business targets procurement teams with new campaign

The campaign spotlights risk controls and compliance tools as large organisations face tighter scrutiny of procurement spending.

By Regine Laguilles • 4 min read • Last week
The next phase of AI in marketing is not just more automation
Digital Transformation

The next phase of AI in marketing is not just more automation

Marketing teams must rethink workflows as agentic applications shift work from manual coordination to system-driven decisions and action.

By Rick Shimko • 3 min read • Last week

Stories from Other Regions

Productivity stories

Carney unveils AI strategy, $200B in economic growth goal
Data Protection

Carney unveils AI strategy, $200B in economic growth goal

Ottawa's five-year push aims to lift adoption, create 250,000 AI jobs and curb the talent drain as Canada races to catch up.

By Jake MacAndrew • 4 min read • 4 days ago
UK advisers see surge in younger clients, survey finds
Digital Transformation

UK advisers see surge in younger clients, survey finds

Most UK financial advisers are now serving younger investors, but fragmented software is adding hours of admin each week.

By Sofiah Nichole Salivio • 4 min read • 4 days ago
Utilize expands SonicWall security deal for 14,000 users
Digital Transformation

Utilize expands SonicWall security deal for 14,000 users

More than 14,000 users will gain wider managed protection as the UK services provider centralises oversight of over 1,200 firewalls.

By Mark Tarre • 3 min read • 4 days ago
Quietly transforming CX without replacing humans
Digital Transformation

Quietly transforming CX without replacing humans

AI is trimming contact-centre admin and lifting productivity as CX teams seek gains without sacrificing the human touch.

By Richard Hall • 4 min read • 4 days ago
Gigaton raises USD $26 million in Series A funding
Manufacturing

Gigaton raises USD $26 million in Series A funding

The London AI firm's expansion into steel and glass is backed by fresh capital as industrial customers seek lower costs and emissions.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago
UK CFOs lag in long-term investment leadership, EY finds
Data Analytics

UK CFOs lag in long-term investment leadership, EY finds

Only 31% of UK finance chiefs are leading long-term investment calls, leaving strategy, AI adoption and investor messaging underpowered.

By Karen Joy Bacudo • 5 min read • 4 days ago
UK digital transformation projects often run over schedule
Digital Transformation

UK digital transformation projects often run over schedule

More than half of UK organisations say digital transformation projects overrun, as competing priorities and integration hurdles keep delaying delivery.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago
Netcore launches Audience Agent for faster segmentation
Digital Transformation

Netcore launches Audience Agent for faster segmentation

Marketers could cut audience build times by up to 90% as the tool lets teams define segments in natural language and edit them live.

By Sean Mitchell • 4 min read • 4 days ago