Online shopping stories
Trade Me's top Marketplace listings of 2020 in New Zealand were all inspired by COVID-19, according to the buy and sell platform.
Almost 50% of New Zealanders plan to shop locally this Christmas, with 15% shopping online for the first time due to COVID-19, according to PriceSpy.
Fraudsters are targeting last-minute Christmas shoppers via email and hackers are targeting electronic devices that feature on many wish lists.
Hackers are targeting delivery vendors in email phishing campaigns to exploit the holiday shopping season, warns Check Point.
New Zealanders' shift to online activities during the pandemic is permanent, according to Venture Insights research.
A positive customer experience with a retailer during the festive season will encourage customer loyalty, according to new research from Zendesk.
Bad Bots and DDoS attacks are set to increase cyber risk during the 2020 holiday shopping season, warns Imperva.
New Zealand and Australian shoppers warned of increased cyber scams during November sales season, according to Avast.
BigCommerce has launched Open Checkout, with the ultimate aim of bringing open source innovation to online checkout experiences.
New Zealand retailers urged to embrace immersive digital experiences to win over customers ahead of the holiday season, says Accenture report.
Consumer expectations and online shopping habits, particularly around delivery preferences, are changing significantly and increasing demand on suppliers.
Although, the research shows that there is still plenty for all online retailers to work on to meet rising customer expectations.
Online retail sales surged in New Zealand following PM Jacinda Ardern's announcement to move to alert level 3 next week, easing COVID-19 lockdown measures.
Online shopping will undergo a lasting transformation due to COVID-19, with shifts in delivery and returns redefining consumer expectations, says GlobalData.
Adobe launches its Digital Economy Index to monitor shifts in consumer behaviour caused by COVID-19, revealing a 3% rise in digital purchasing power.
Online retailers are losing millions as research shows one-third of online shoppers abandon their carts at checkout due to forgotten passwords.
Etsy completes migration to Google Cloud, freeing up engineering headcount by 15% and increasing IT experiment velocity by 115%.
Online Christmas shopping is closing in on offline purchases this Christmas, according to new research from Slice Digital.
Banks will bear the brunt of fraud during Black Friday and Cyber Monday, warns Sarah Whipp, head of go to market strategy at Callsign.
Black Friday is arguably the most anticipated retail sales period in the world, when brands offer consumers the largest discounts and promotional offers.
