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Natural language processing (NLP) stories

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Natural language processing (NLP) stories

Google sees retail success with agentic commerce push
Unified Communications

Google sees retail success with agentic commerce push

Retailers are using Google’s new AI suite to speed up shopping and support, with Bunnings already live and UCP adoption starting to grow.

By Sean Mitchell • 4 min read • Last month
Luminance & LexisNexis link legal AI tools for contracts
Digital Transformation

Luminance & LexisNexis link legal AI tools for contracts

In-house legal teams can now check contract wording against case law and statutes without leaving the Luminance workflow, after a LexisNexis tie-up.

By Catherine Knowles • 4 min read • Last month
Hyland launches AI tools for finance, SAP & education
EduTech

Hyland launches AI tools for finance, SAP & education

The new releases aim to cut manual coding, tighten SAP integration and simplify student records as businesses seek embedded AI.

By Sofiah Nichole Salivio • 3 min read • Last month
Relativity to open Singapore hub as Asia demand grows
Data Protection

Relativity to open Singapore hub as Asia demand grows

Rising legal and compliance workloads across Asia Pacific are boosting demand for its AI tools, prompting plans for local hiring in Singapore this year.

By Sean Mitchell • 4 min read • Last month
StructureFlow update turns legal data into editable AI
Data Analytics

StructureFlow update turns legal data into editable AI

Legal and finance teams can now turn PDFs, images and spreadsheets into editable diagrams, cutting manual rebuilds as structures change.

By Sean Mitchell • 3 min read • Last month
Tollring unveils AI tools for customer conversation analysis
Unified Communications

Tollring unveils AI tools for customer conversation analysis

Businesses can now review every call for compliance and service issues as Tollring adds AI tools that analyse customer conversations at scale.

By Joseph Gabriel Lagonsin • 3 min read • Last month
8x8 launches AI Studio for customer experience agents
Software-as-a-Service

8x8 launches AI Studio for customer experience agents

Businesses can now build AI agents without specialist developers, as 8x8 rolls out early access to its Studio on the customer experience platform.

By Catherine Knowles • 4 min read • Last month
Qlik adds AI agents in order to turn analytics into action
Data Analytics

Qlik adds AI agents in order to turn analytics into action

Customers can now move from insight to execution as Qlik expands its agentic analytics tools with prediction, automation and third-party AI access.

By Shannon Williams • 4 min read • Last month
Kumo launches KumoRFM-2 for enterprise relational data
Data Analytics

Kumo launches KumoRFM-2 for enterprise relational data

Businesses could cut feature engineering as KumoRFM-2 queries connected tables directly and handles datasets of more than 500 billion rows.

By Catherine Knowles • 4 min read • Last month
PortmanDentex signs AI deal to cut dental admin
Data Protection

PortmanDentex signs AI deal to cut dental admin

The rollout will save dentists time on notes and letters as PortmanDentex broadens AI scribe use across UK and Ireland practices.

By Kaleah Salmon • 4 min read • Last month
AlphaSense expands in EMEA & APAC with senior hires
Software-as-a-Service

AlphaSense expands in EMEA & APAC with senior hires

Rising demand for AI research tools has pushed AlphaSense to add multilingual search and deepen local content for clients across both regions.

By Sean Mitchell • 3 min read • Last month
AlphaSense names Julia Lecocq & June Boo in expansion
Software-as-a-Service

AlphaSense names Julia Lecocq & June Boo in expansion

Demand for AI market intelligence is driving AlphaSense to strengthen local leadership and multilingual coverage across EMEA and APAC.

By Kaleah Salmon • 3 min read • Last month

Stories from Other Regions

Natural language processing (NLP) stories

Revolut launches AI assistant as banks shift to chat
Data Protection

Revolut launches AI assistant as banks shift to chat

Customers can now freeze cards or check spending by text or voice, as Revolut joins banks racing to make finance apps conversational.

By Karen Joy Bacudo • 4 min read • Last month
How does AI improve the speed of threat hunting?
Firewalls

How does AI improve the speed of threat hunting?

AI cuts hunt times from about an hour to under 20 minutes by automating evidence gathering and turning plain language into queries.

By Katrina Thompson • 6 min read • Last month
Areto founder Jacqueline Comer wins global AI safety award
Email Security

Areto founder Jacqueline Comer wins global AI safety award

The award lifts Areto’s profile as it expands software that has blocked more than 229,000 fraud attempts and illegal streams in a year.

By Joseph Gabriel Lagonsin • 5 min read • Last month
CIMB Niaga launches AI agents for Indonesian bank staff
Unified Communications

CIMB Niaga launches AI agents for Indonesian bank staff

The rollout could speed up advice and call handling for millions of Indonesian customers while keeping staff in control of regulated decisions.

By Karen Joy Bacudo • 5 min read • Last month
NASCAR uses AI to speed race analysis & fan feedback
Data Analytics

NASCAR uses AI to speed race analysis & fan feedback

Race analysis that once took hours can now be done in minutes, giving NASCAR quicker insight into fan views and on-track competition.

By Joseph Gabriel Lagonsin • 5 min read • Last month