Automation stories
Customer service teams can now build and monitor AI agents more easily, with Zoom adding testing, quality controls and outcome-based pricing.
Howard Wilson's retirement will hand PagerDuty a finance chief with deeper banking and public-company experience as it pushes further into AI tools.
Client mandates and staff retention are at risk as most professional services firms struggle to turn widespread AI use into daily practice.
Retailers are seeing more than four in five major supply chain decisions run into trouble, with unintended trade-offs hitting operations elsewhere.
The Croatian group's climb into Fortune's top 25 highlights its growing AI push and puts it ahead of 51 rivals from last year's ranking.
Shared storage teams will gain tighter oversight and automation as the new software arrives for V5000 systems in late 2026.
Demand for industrial inspection robots is forcing ANYbotics to expand engineering capacity as it shifts from pilots to wider deployments.
Entry-level hiring is being reshaped as employers expect junior staff to supervise AI, while 61% in India struggle to find suitable talent.
Enterprises wrestling with AI readiness and data sovereignty may gain clearer governance as Everpure adds a new intelligence layer.
Demand for AI-ready data is boosting Atturra's integration work as its Boomi partnership broadens across Asia-Pacific and the US.
Underrepresentation of women in engineering is threatening talent pipelines and innovation as demand rises in AI, energy and manufacturing.
Fraud checks and customer service will be sped up as Lloyds Banking Group adds more than 1,000 AI jobs and retrains staff.
Australian buyers can now find nearby, compliant suppliers faster as Avetta adds AI search and richer benchmarking to its platform.
Many Australian businesses still miss contract insights after signing, even as AI cuts agreement cycle times by 34% and saves 18 hours each.
Despite widespread pilots, only 17% of Malaysian financial institutions have scaled strategic AI initiatives, a new report says.
Legacy software had become a drag on Ringers Western's store, wholesale and online expansion, as it targets AUD $70 million in sales.
Investor demand for Australian startups is outpacing funding channels, with only 27% willing to commit more than AUD $100,000 to one deal.
Insurers risk wasted AI spending unless new tools fit agents' daily workflows, as Cake & Arrow's research found uneven uptake and patchy support.
Existing customers will see no change as the renamed group broadens its role in connecting car finance, retail and compliance systems.
The expansion gives Korean firms, researchers and officials wider access to Claude as Anthropic deepens its push in one of Asia's busiest AI markets.
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