Automation stories
Irish firms say skills shortages, not tech, are throttling AI rollout, forcing sweeping job redesign and major investment in training.
CompTIA unveils AI Help Desk Essentials course to train frontline IT support teams in safe, effective use of generative AI chatbots.
Tariff hikes, AI adoption and regional supply chains are redrawing global trade as firms diversify sourcing and tighten working capital.
Most CIOs expect AI-driven cyber attacks within a year, but only a third feel prepared, exposing a widening gap in cyber resilience.
AI is piling pressure on ANZ CISOs, fuelling burnout, personal liability fears and complex new demands in governance and threat response.
Rising RFP volumes are stretching proposal teams, leaving bids unfinished and exposing B2B services firms to mounting revenue risk.
Firms cool tech hiring wars as 83% of recruiters say success now hinges more on AI upskilling existing staff than bringing in new talent.
MarketAxess has appointed William Quan as chief technology officer to drive global platform modernisation and expand AI across its systems.
Firms spent USD $252 billion on AI in 2024, yet only 4% report repeatable, scalable value as governance and skills gaps hold back returns.
TMF reports GBP £32 million margin boost after deploying Enate's orchestration platform to streamline services and expand automation.
Forrester sees humanoid robots shifting from trials to targeted deployment, promising efficiency gains but slowed by cost, complexity and risk.
Nuvola Media and Certis partner to fuse AI-powered visual analytics with security ops, promising more predictive, data-driven protection.
Agora and FPT join forces to deliver AI-powered voice, video and messaging for Southeast Asia's banks amid stricter digital regulations.
Propel-AIR 2.0 opens to link Australian robotics startups with Boston mentoring, global investors and a potential Silicon Valley showcase.
WiseTech will cut about 2,000 roles, a third of its staff, as it leans on AI, echoing wider structural job shifts across major employers.
AI-powered contextual service is now make-or-break in Australia, with CX leaders warning one unresolved issue can lose a customer forever.
UK airlines are deploying agentic AI and WhatsApp chatbots to cut airport queues, ease staff strain and manage growing border disruption.
Commonwealth Bank launches AUD$90m Future Workforce Program to boost AI skills, retrain staff and open new internal career paths.
Australian CFOs in 2026 juggle data deluge, a pivot from cost cutting to growth, and a worsening talent gap reshaping finance leadership.
AI and unified commerce will become core to Australian retail by 2026, as rising expectations force investment in real-time systems.