Automation stories
Australian retailers are cutting free returns and delivery incentives due to rising costs, shifting to local fulfilment and tech solutions to meet growing consumer demands.
NiCE celebrates EMEA and APAC firms for AI-driven customer experience excellence at its 2025 International CX Excellence Awards, spotlighting innovation and impact.
Creditsafe won the 2025 Nucleus Research ROI Award after achieving a 234% ROI and faster cash cycles using BlackLine's financial platform.
Celonis and Genpact have launched an app to cut supply chain transport costs by improving efficiency, carrier performance, and real-time decision-making.
Ventia has launched an AI platform developed with DXC Technology to cut bid writing times from days to minutes for key infrastructure contracts.
TeamViewer unveils AI-powered TeamViewer Intelligence to speed up IT support via real-time automation and enhanced session insights for global users.
Retailers are adopting agentic AI to overcome outdated systems, enabling smarter, faster eCommerce that meets modern consumer demands for personalised digital experiences.
A study shows 97% of firms have moved beyond AI pilots in product data management, boosting revenue and increasing customer trust in digital commerce.
Celonis and Genpact have launched an app to help supply chain leaders boost efficiency, cut transportation costs, and improve carrier performance globally.
Staysure has adopted NiCE's CXone Mpower AI platform to enhance its digital travel insurance customer experience across Europe with omnichannel support.
Nearly all healthcare organisations use GenAI, but 96% face data security and scaling challenges, risking patient privacy and infrastructure strain, finds Nutanix.
Exabeam launches its AI-powered Nova Advisor Agent to help CISOs turn complex security data into strategic insights for board-level presentations.
A*STAR and Siemens have teamed up to boost smart, sustainable manufacturing in Singapore and ASEAN with cutting-edge AI and automation technologies.
Optus has appointed BRX as its sole production agency, streamlining its marketing efforts alongside new creative and media partners Droga5 and Accenture Song Media.
Six Australian AI and robotics startups are finalists for Propel-AIR, vying for advanced support and a residency at MassRobotics in Boston.
Siemens Digital Industries Software honours European pioneers in digital transformation and sustainability with its 2024 Techcellence Awards, celebrating innovation and impact.
New Zealand's 2degrees speeds up its wholesale MVNO growth after switching to Totogi's cloud-native SaaS charging platform, enhancing agility and revenue.
US logistics firms adopt technology to combat worsening driver shortages, with 63% implementing digital solutions to improve operations and staffing.
UK entry-level tech jobs have dropped 32% since ChatGPT's launch, hitting new graduates hard amid rising demands for AI and automation skills.
UiPath leads Gartner's 2025 Magic Quadrant for RPA, marking seven years as a Leader amid rapid USD $3.8bn market growth and AI-driven automation advances.
